Last updated May 25, 2018
Other third parties, such as restaurants at which you make group reservations through our Sites, and social networks that you use in connection with our Sites, may also collect, use, and share information about you. This Policy does not cover such third parties or their services. For information about third-party privacy practices, please consult with them directly.
We collect information about you in various ways when you use our Sites. We use this information to, among other things, provide the functionality and improve GroopZoom, the quality of our Sites and personalize your experience. For example, we may collect your name, email address, postal address, phone number (including your mobile phone number), billing information, survey responses, demographics, primary dining city, current and prior group dining reservation details, favorite restaurants, decoration preferences, wine preferences, special restaurant requests, passwords, contact information of people you add to, or notify of, your restaurant reservations through our Sites, and other information you provide on our Sites. If you use our mobile application, we may also collect your mobile device ID, your precise location data, and the restaurant search locations you select. For certain services on our Sites, credit or debit card account information may be required, as further described in the section called “Payment Card Information” below. We may also obtain information from other sources, such as third-party websites, applications, and services (each, a “Third-Party Platform”), through which you connect with our Sites and combine that with information we collect on our Sites.
When you visit our Sites, some information is automatically collected. For example, when you visit our Sites, we may automatically collect your location, computer operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our Sites. We also collect information about your usage and activity on our Sites using certain technologies, such as:
We use personal information collected through our Sites for the purposes described in this Policy or disclosed to you on our Sites or otherwise in connection with our services. For example, we may use your information to:
By providing your mobile phone number, you expressly consent to receive direct dial calls, autodialed and prerecorded message calls, and text messages from us relating to our product and services at that number.
GroopZoom may store and process personal information in the United States and other countries.
Retention: We will retain your information for the period necessary to fulfill the Purposes outlined in this Policy and as otherwise needed to comply with applicable law and internal company policies.
Demo Requests: If you choose to request a demo from GroopZoom and you or one of your team members fill out the form for the best contact person at your organization about the request, we will collect your contact’s name, email address and phone number. We will then get you in touch with a team member that can help you or the specified contact learn about the specifics of your demo. GroopZoom stores this information for the sole purpose of contacting you. Your contact person may contact us at firstname.lastname@example.org to request that we remove this information from our database.
Testimonials: We sometimes display personal testimonials of satisfied clients on our Site in addition to other endorsements. With your consent, we may decide to post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com
If GroopZoom is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
When you make a group dining restaurant reservation, a regular reservation, register for an event, buy a ticket to an event or order online catering whether picked up or delivered to you, through our Sites, your information is provided to us and to the restaurants (or other applicable venue) with whom you choose to reserve and/or transact with. In order to facilitate your booking whichever its nature, your information is provided to that restaurant (or other applicable venue), just as it would if you made a reservation or transacted with the restaurant (or other applicable venue) by calling the restaurant (or other applicable venue), emailing the restaurant (or other applicable venue), or using the restaurant’s (or other applicable venue's) website. If you provide a mobile phone number, restaurants (or other applicable venue) may send you text messages regarding your reservation. In most cases, you will be required to provide credit or debit card account information to secure your reservation or finalize your transaction. When you make a group dining restaurant reservation or other transaction through our Sites, we may also share with the restaurants (or other applicable venue) additional information, such as information about your dining preferences and history or information that we collect via Third-Party Platforms. You also have the option of indicating special preferences, displays and decorations, custom services, or providing comments about your reservation or other booking that GroopZoom will pass on to that restaurant.
We may share with restaurants (or other applicable venue) summary reports of feedback from diners. If you provide comments about a restaurant (or other applicable venue) through our Sites, these comments may be shared with that restaurant (or other applicable venue). We will not tie your comments with other information that can identify you, but a restaurant (or other applicable venue) may be able to tell who you are from your comments, particularly if you give your name in the comments or provide contact information, such as an email address. Information you choose to share with a restaurant (or other applicable venue) when you make a reservation may be used by the restaurant (or other applicable venue) for its own purposes. GroopZoom does not control, and is not responsible for, the privacy practices of restaurants (or other applicable venue). Please contact the restaurant (or other applicable venue) directly if you want to learn about its privacy practices.
To use certain services on our Sites, such as to make reservations at certain restaurants (or other applicable venue) and to purchase gift cards, or other products or services, we may require credit or debit card account information. By submitting your credit or debit card account information through our Sites, you expressly consent to the sharing of your information with restaurants (or other applicable venue), third-party payment processors, and other third-party service providers (including but not limited to vendors who provide fraud detection services to us and other third parties), and you further agree to the following terms.
Our Sites may allow you to connect and share your actions, comments, content, and information publicly or with friends. Our Sites may also allow you to connect with us on, share on, and use Third-Party Platforms, including those on which GroopZoom has a presence. Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. GroopZoom also does not control the privacy practices of Third-Party Platforms. Please contact those sites and services directly if you want to learn about their privacy practices.
We do not share your personal information with third parties other than as described above and as follows:
GroopZoom takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. When your credit or debit card account information is being transmitted to our Sites or through our Sites, it will be protected by encryption technology, such as Secure Sockets Layer (SSL). To be clear, GroopZoom does not itself store your credit or debit card account information, and we do not have direct control over or responsibility for your credit or debit card account information. Our contracts with third parties that receive your credit or debit card account information require them to keep it secure and confidential. Nonetheless, we cannot guarantee that transmissions of your credit or debit card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by GroopZoom or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. If you have an account with GroopZoom, you should not share your user name, password, or other security information for your GroopZoom account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions. You are entirely responsible for maintaining the confidentiality of your password and account and for any and all activities that occur under your account. You agree to (a) immediately notify GroopZoom of any unauthorized use of your account or any other breach of security of which you become aware, and (b) exit completely from your account at the end of each online session. GroopZoom will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by GroopZoom or another party due to someone else using your account or password. You may not use anyone else’s account at any time.
You may opt out of receiving promotional emails from GroopZoom by following the instructions in those emails. We will try to comply with your request as soon as reasonably practicable as required by applicable law. Please note that we may need to retain certain information for recordkeeping purposes, to complete any transactions that you began prior to your request, or for other purposes as required or permitted by applicable law. If you opt out, we may still send you non-promotional emails, such as emails about your GroopZoom account or our ongoing business relations. You may also send requests about your contact preferences or changes to your information, including requests to opt out of sharing your personal information with third parties, to our contact information below. Cookie choices. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. Application location choices. Most mobile devices allow you to turn off location services. For more information about how to do this, please contact your mobile service carrier or your device manufacturer. If you choose to turn off location services, this could affect certain features or services of our Sites.
Our Sites may contain links to other websites or services that are not owned or controlled by GroopZoom including
links to websites of restaurants and our advertisers, sponsors, and partners. This Policy only applies to
information collected by our Sites. We have no control over these third party websites, and your use of third
party websites and features are subject to privacy policies posted on those websites. We are not responsible or
liable for the privacy or business practices of any third party websites linked to our Sites. Your use of third
parties’ websites linked to our Sites (“Linked 3rd Party Websites”) is at your own risk, so we encourage you to
read the privacy policies of any these Webites when you leave one of our Sites. Here are links to the privacy
policies of the Linked 3rd Party Websites:
For questions about accessing, changing, or deleting your personal information, please visit https://www.GroopZoom.com/ or via email at support@GroopZoom.com. For questions or opinions on this Policy, please contact GroopZoom via email at support@GroopZoom.com or by postal mail at: GroopZoom, Attn: Legal Department, 781 Looking Bear Ct., Las Vegas, Nevada 89178
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (a “California Customer”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes, subject to certain exceptions. In general, again, subject to certain exceptions, if the business has made such a disclosure of personal information, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom it disclosed personal information in the preceding calendar year, as well as a list of the categories of personal information that were disclosed. One of the exceptions allows GroopZoom to provide California Customers a cost-free means to opt out of these disclosures instead of providing such list. Any customer may request to opt out of these disclosures by contacting GroopZoom as described above. California Customers may also request further information about our compliance with this law by contacting us at our address above.
GroopZoom may update or revise this Policy from time to time. You agree that you will review this Policy periodically. If we make any changes to this Policy, we will change the “Last Updated” date above. You are free to decide whether or not to accept a modified version of this Policy, but accepting this Policy, as modified, is required for you to continue using our Sites. If you do not agree to the terms of this Policy or any modified version of this Policy, your sole recourse is to terminate your use of our Sites.
GroopZoom's web sites are not directed at individuals less than thirteen (13) years of age, and GroopZoom does not intend to collect any personal information from such individuals, unless otherwise stated at the time such information is collected. If a child under 13 submits Personal Information to GroopZoom and we learn that such personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.
If you reside in the U.K. or E.U., before submitting any personal information, you must first “opt in” and accept the terms and conditions of this Policy. To opt in and accept such terms and conditions, please check the box located on the Site at the bottom of the form or near where you will input Personal Information.